Refund policy

Refund & Rescheduling Policy

Because Valiant Founders provides advisory and consulting services based on the reservation of time and the delivery of expert knowledge, all sales are final and we do not offer refunds.

Rescheduling While we do not offer refunds, we understand that things come up. You may reschedule your 1-hour consulting session, provided you give us at least 24 hours' notice before your scheduled time.

To request a reschedule, you must contact us at valiantfounder@gmail.com. Sessions cancelled with less than 24 hours' notice, or "no-shows," are not eligible for rescheduling and will be forfeited.

You can always contact us for any booking questions at valiantfounder@gmail.com.

Technical Issues and Disruptions Please ensure you have a stable internet connection for our call. Contact us immediately at valiantfounder@gmail.com if there are severe technical issues or disruptions on either end during the session so that we can evaluate the issue and make it right (e.g., by scheduling a make-up call).

Exceptions / Non-Refundable Items All consulting services, strategy sessions, and booked hours are strictly non-refundable. Unfortunately, we also cannot accept refunds on gift cards or discounted sessions.

European Union 14-Day Cooling-Off Period If you are located in the European Union, you generally have the right to cancel an online purchase within 14 days. However, by booking a consulting call with Valiant Founders to take place within this 14-day period, you explicitly consent to the service beginning before the withdrawal period expires. You acknowledge that once the consulting call has been completed, you lose your right of withdrawal and are not eligible for a refund.

Exceptional Refunds In the rare event that Valiant Founders must cancel your session and we cannot agree on a rescheduled time, a refund may be issued. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved an exceptional refund, please contact us at valiantfounder@gmail.com.